• Software 100% developed by Informatec: guaranteed technical support and continuous development
  
• No limit to the number of voice mailboxes
  
• Requires Windows (XP or 2000 or NT) and Dialogic hardware
  
• Integration with the email system for sending notifications of new messages or messages themselves (in wave format)
  
• Voice prompts in wave and / or vox format are already supplied with the system (in 5 languages) and can also be re-recorded at any time
  
• Automatic answering, with the presentation of a menu of options and / or extension dialing
  
• Different answering procedures for outside working hours, with the possibility of presenting a different message
  
• Automatic deletion of heard messages after a certain date
  
• Allows virtual mailboxes to be created: these are not associated to any physical extension
  
• New message notification by:
  - internal extension
  - external telephone (or mobile)
  - internal pager
  - external pager
  - light
  - email (with or without a message attached)
  
• Receives faxes, putting them in the addressee's mailbox *
  
• Allows messages to be sent automatically at a predefined time (future delivery) and for the sender of the message to be notified when the message is received
  
• The faxes stored in the mailboxes to the addressee can be: *
  - retransmitted by email to the addressee
  - resent to a standard fax machine (without specifying an extension)
  - printed (on a local or network printer)
  - retransmitted to a modem (laptops)
  - retransmitted to any fax machine, specifying the extension and / or DDD + telephone number
  
• Automatic generation of log files, for system diagnosis, with an automatic limitation on the size of the files generated
  
• Can be programmed remotely by email, with answers via HTML files
  
• User-friendly, intuitive configuration through the Windows interface
  
• Integration with any PABX switchboard via:
  
• - serial cable (out-of-band)
  - MF digits (in-band)
  - IP socket
  
• NEW FEATURE: any voice file can be substituted by email, including those used for automatic answering and personal messages
  
• Works with any PABX switchboard via analog extensions
  
• *On-hold music: allows the voicemail to provide on-hold music (including advertising messages) to the PABX switchboard, in the MP3, WAVE and VOX formats. The order in which the pieces of music are played can depend on the day and time. Requires the computer to have a soundboard
  
• Sample rates used in files with messages:
  - MP3: 4 kBytes/s
  - VOX: 8 kBytes/s
  - WAVE: 16 kBytes/s
  
• Integration with PABX switchboard via serial cable, MF and TCP/IP
  
• Overflow destinations, which can be defined for each day of the week
  
• Enables special phrases to be programmed in advance for use on special dates (for example, on public holidays)
  
• Enables an unlimited number of personal messages to be recorded for each person (for example: holidays, in a meeting etc.)
  
• Allows more than one mailbox on the same physical extension, with different numbers of digits
  
• If a call is not answered, or the extension is engaged, it can be transferred to another extension or to a mailbox
  
• The total recording time is limited only by the storage capacity of the hard disk
  
• Multi-language: Portuguese, English, Spanish, French and German
  
• Intelligent time-stamp, which gives the time that a message was recorded. Examples:
  - "message recorded today at 2:00 pm"
  - "message recorded yesterday at 2:00 pm"
  - "message recorded last Tuesday at 2:00 pm"
  - "message recorded on 22 August at 2:00 pm"
  
• Has a Go-Ahead function: there is no need to wait for a message to end before dialing
  
• After a message has been heard, it may be:
  - repeated
  - deleted
  - retransmitted to another mailbox
  - retransmitted to another group of mailboxes
  Automatic generation of back-ups of databases and also of messages for the mailboxes, on the local hard drive and also, simultaneously, on any remote drive (network and / or removable).
  
• Enables specific valid time periods to be defined for receiving messages, for each mailbox separately
  
• Messages can be received by telephone or via web browser (in Windows, Macintosh, Unix) directly via Internet/browser
  
• The system manager can be notified by email when a given mailbox is accessed
  
• The telephone number of the person leaving a message (when available at the PABX switchboard) can be identified displaying it when a message is being heard (via voicemail) and / or on the computer screen (Popup Screen) via TCP/IP
  
• Caller's number: the caller's number, of the person who left the message is obtained by
  - PABX ticketing (the same as for call accounting)
  - IP socket
  - in-band (MF) signaling
  · All the sound files can, without exception, be re-recorded (in wave or vox format), in a studio, with a multimedia kit or directly via telephone
  
• Context sensitive online help
  
• * Help desk Automatic Answering Unit Function: allows help desk calls to be opened directly by end customers and the system is responsible for locating one of the on-call technicians (via email, telephone and SMS).
  
• Limit of up to 48 voice channels on one PC
  
• Limit of up to 12 fax channels on one PC

* IMPORTANT NOTE: Some of the above items are optional, sold separately.

OPERATION SYSTEM
- Windows XP Professional or Windows 2000 Professional, in Portuguese

VOICEMAIL HARDWARE
- Dialogic Voicemail Boards (analogical), with drivers. Limit of up to 48 voice channels on one PC

FAX HARDWARE
- Conventional fax modem board. Limit of up to 8 fax channels on one PC
- Dialogic fax boards (analogical), with drivers. Limit of up to 4 fax channels on one PC

COMPUTER (minimum configurations)
- Pentium IV
- 256 MB RAM
- 500 MB free space of HD
- 30 MB on the HD for each hour of recordings (messages)
- CD-ROM drive
- mouse and keyboard
- 14" color monitor, with 800 x 600 resolution
- 1.4 MB FDHD drive
- Serial interface (for integration to the PABX switchboard, if necessary)
- Ethernet interface (for integration to the PABX switchboard, if necessary)
- Parallel interface (can be the same as that used for the printer) or USB, to connect to the hardware key.

PABX SWITCHBOARD
- analogical extensions
- integration with external voicemail, if it exists, via MF or serial signaling

IMPORTANT NOTES
a) Informatec can alter the minimum requirements with no advance warning, whenever software alterations and improvements demand it. Thus, it is important to consult this minimum requirements table whenever a software update is to be installed.
b) The minimum requirements refer to systems with up to 4 voice channels. For larger systems, consult Informatec.